Jobs Privacy Notice

Applicant Privacy Notice

1. Personal Information Collected, Purpose of Collection, and Retention Period

2. Provision and Consignment of Personal Information

3. Use and Provision Without Applicant’s Consent

4. Procedure for and Methods of Destroying Personal Information

5. Rights and Obligations of Applicant and Legal Representatives and How to Exercise the Rights

6. Personal Information Safeguard Measures

7. Chief Privacy Officer and Customer Support Team

Coupang Corp. and its affiliates and subsidiaries (hereinafter referred to as “Coupang”) establishes and discloses the following Privacy Notice to protect job applicants’ personal information(Abbreviation: ‘PI’) in accordance with the Personal Information Protection Act and handle related issues in a quick and seamless manner. Any updates to this Privacy Notice will be posted on our website’s notice board, including the effective date and the details of the revision. .

1. Personal Information Collected, Purpose of Collection, and Retention Period

Coupang is not used but for the original purpose of collection, and if the purpose of use is changed, we will take necessary measures such as obtaining separate consent under Article 18 of the Personal Information Protection Act. Coupang processes and retains personal information within the period of retention prescribed by the applicable laws or within the time period notified to and agreed to by the applicant at the time of collecting the personal information. The period of processing and retaining personal information under the applicable laws can be found under 4. Procedure for and Methods of Destroying Personal Information(Abbreviation: ‘PI’). However, if you are a resident of the United States, please refer to the Notice to U.S. Residents(Link) as well as this privacy policy.

If you are applying for a position with Coupang subsidiaries in Taiwan, this Privacy Policy applies together with the Taiwan Applicant Privacy Notice (Link).

We collect, process and use personal information for the purposes of human resource management, compliance with legal obligations, and other legitimate purposes, such as:

Coupang does not collect the following information from applicants pursuant to Article 4-3 of the Fair Hiring Procedure Act: (1) “physical conditions of a job applicant, such as appearance, height, and weight”; (2) “the place of birth, marital status, and property of a job applicant”; (3) “academic background, occupation, and property of a job applicant’s lineal ascendant or descendant and sibling” Therefore, an applicant needs to be careful not to submit the abovementioned information.

To provide personalized job alert servicesEmail address, preferred location, preferred job category, and language/cultural preferenceDeleted without delay once the subscription is canceled

Type	Purpose of Collection	Information Collected	Period of Retention and Use
Required	Verification of applicant’s identity and qualifications, background and/or reputation check, application processing, application history and acceptance confirmation, communication with applicant, handling requests and inquiries, unfair hiring prevention, Satisfaction surveys of applicants, improvement of the hiring process, analysis of applicants’ experiences *When negotiating salary : Identity verification, salary negotiation, employment contract	Name, contact information, email, nationality, educational background, work experience, qualifications, national merit status, relatives information (name, relationship, team name), application details We collect Hispanic/Latino status, gender, veteran status, and disability status from US office applicats. When negotiating salary : Additional submission materials required to conclude an employment contract (salary calculation, etc.) *We collect salary information, Taiwanese nationals’ national identification card numbers, foreign nationals’ passport numbers, and copies thereof , education certificates, criminal and civil records, financial insolvency information, conflicts of interest with previous employers, and any adverse information found in global media from Taiwan office applicants.	South Korea : Destroyed after 180 days from the notification of hiring result U.S : Destroyed after 4 years from the notification of hiring result China, Taiwan, Hong Kong, Singapore. India, Japan : Destroyed after 3years from the notification of hiring result (In the case of year-round recruitment, destroyed after 5 years)
Optional	Record the interview process, transcribe and document interview audio, summarize interview results, verify the interview process and evalution results, improve the hiring procedures, check candidate fitment for other open positions, review past interview records	Recordings of the interview process and transcriptions of interview audio	South Korea, India, Taiwan, Singapore, Japan : Destroyed after 4 years from the notification of hiring result
Optional	To provide personalized job alert services	Email address, preferred location, preferred job category, and language/cultural preference	Deleted without delay once the subscription is canceled

Purpose of Collection	Information Collected	Period of Retention and Use
Hiring process, acceptance and onboarding process, providing information and handling requests and inquiries regarding the hiring process	Name, contact information	Destroyed after 1 year from the date of application
(Where a driving test is conducted) Coupang Car driving skills assessment, recruitment activities, onboarding processes for successful candidates, and handling recruitment-related notifications, requests, and inquiries	Name, contact information, email address, date of birth, application history, driving skills assessment results, interview results	Retained for up to 1 year from the date the recruitment process is completed
(Where a driving test is conducted) Responding to traffic accidents or other incidents that may occur during vehicle operation	Video recordings of the driver while operating the vehicle	Retained for 3 months from the date of collection and then destroyed
(Where participation fees are paid) Tax filing for Coupang Friend attendance allowance	Resident registration number, date of birth, bank account information (name, bank name, bank account number)	Retained for 10 years in accordance with the Framework Act On National Taxes and then destroyed

Purpose of Collection	Information Collected	Period of Retention and Use
Recruitment activities, onboarding processes for successful candidates, and handling recruitment-related notifications, requests, and inquiries	Name, contact information	Retained for 1 year from the date of application and then destroyed
(Where participation fees are paid) Payment of participation fees, tax settlement, and tax filing	Name, Resident Registration Number, date of birth, bank account information (account holder name, bank name, account number)	Retained for 10 years in accordance with the Framework Act on National Taxes and then destroyed
(Where a driving test is conducted) Forklift driving skills assessment, recruitment activities, onboarding processes for successful candidates, and handling recruitment-related notifications, requests, and inquiries	Name, contact information, email address, date of birth, application history, driving skills assessment results, interview results	Retained for up to 1 year from the date the recruitment process is completed

Purpose of Collection	Information Collected	Period of Retention and Use
Hiring process, acceptance and onboarding process, providing information and handling requests and inquiries regarding the hiring process	Name, contact information, date of birth, gender (first digit of the second part of resident registration number)	Destroyed after 3 months from the date of application

Category	Purpose of Collection	Information Collected	Period of Retention and Use
Common (Required)	Applicant identity verification and communication, recruitment guidance and process management, worksite assignment, handling recruitment-related requests and inquiries	Name, contact information, date of birth, gender, foreign national status, region of residence	Until completion of the recruitment process
1) Registration to, user identification in connection with, membership management for, and re-registration (within 90 days of membership withdrawal) to the “Coupang Logistics Services Recruitment Support Service” 2) Applicant identity verification and communication, recruitment notifications and process management, worksite assignment, and handling recruitment-related requests and inquiries through the “Coupang Logistics Services Recruitment Support Service”	User ID, password, name, contact information, date of birth, gender, foreign national status, DI	Until 90 days after membership withdrawal
Common (Optional)	Registration in the talent pool for the delivery of recruitment-related notifications	Name, contact information, date of birth, gender, foreign national status	For 2 years from the date of application (or until consent is withdrawn)
Common (Where participation fees are paid)	Payment of participation fees, tax settlement, and tax filing	Name, Resident Registration Number, date of birth, bank account information (account holder name, bank name, account number)	Retained for 10 years in accordance with the Framework Act on National Taxes and then destroyed
Coupang Friend Applicants (Where a driving test is conducted)	Coupang Car driving skills assessment, recruitment activities, onboarding processes for successful candidates, and handling recruitment-related notifications, requests, and inquiries	Name, contact information, email address, date of birth, application history, driving skills assessment results, interview results	Up to 1 year from the date the recruitment process is completed
Responding to traffic accidents or other incidents that may occur during vehicle operation	Video recordings of the driver while operating the vehicle	Retained for 3 months from the date of collection and then destroyed
Forklift Operator Applicants (Where a driving test is conducted)	Forklift driving skills assessment, recruitment activities, onboarding processes for successful candidates, and handling recruitment-related notifications, requests, and inquiries	Name, contact information, email address, date of birth, application history, driving skills assessment results, interview results	Up to one 1 year from the date the recruitment process is completed

Purpose of Collection	Information Collected	Period of Retention and Use
Easy application (temporary employees) (Required) To verify the identity of applicants and communicate with them during the hiring process, guide and proceed with recruitment, assign work locations, and handle recruitment-related requests and inquiries (Optional) To register applicants in the talent pool and send hiring notifications	Name, mobile phone number, date of birth, address	(Required) Until the recruitment process is completed (Optional) Up to 2 years from the date of application (or until consent is withdrawn)
Easy application (fixed-term employees) (Required) To verify the identity of applicants for open recruitment and communicate with them during the ongoing hiring process, guide and proceed with recruitment, assign work locations, and handle recruitment-related requests and inquiries	Name, mobile phone number, date of birth, address	(Required) Up to 3 years from the date of easy application

Coupang collects cookies that are automatically generated during the use of the service in order to provide the “Saved Job” feature.

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How to decline Cookies

Web browser

Chrome: Select the ‘⋮’ icon in the top-right corner of the web browser > New Incognito window (Shortcut: Ctrl+Shift+N)
Edge: Select the ‘…’ icon in the top-right corner of the web browser > New InPrivate window (Shortcut: Ctrl+Shift+N)
Safari: From the top menu, select ‘File’ > New Private Window (Shortcut: Command+Shift+N)
* Other major internet web browsers such as Firefox and Opera also offer cookie deletion features.
* Depending on the version of web browser, the way to refuse cookie collection may differ.

Mobile browser

Chrome: Select the ‘…’ icon in the bottom-right corner of the mobile browser > New Incognito tab
Edge: Select the ‘≡’ icon in the bottom-right corner of the mobile browser > New InPrivate tab
Safari: Select the ‘Tabs’ icon in the bottom-right corner of the mobile browser > Private > Done
Samsung Internet: Select the ‘Tabs’ icon in the bottom-right corner of the mobile browser > Turn on Secret mode > Start
* Menu and methods may vary depending on mobile browser version.

2. Provision and Consignment of Personal Information

Coupang provides personal information to third parties only within the scope of consent obtained from the applicant pursuant to Article 17 of the Personal Information Protection Act. However, personal information may also be provided to a third party when doing so is necessary or permitted by special provisions of the law, such as Article 18 of the Personal Information Protection Act.

Coupang may provide personal information in accordance with the due process of law, for instance, where there are special provisions in applicable laws such as the Personal Information Protection Act, Act On Promotion Of Information And Communications Network Utilization And Information Protection, Protection Of Communications Secrets Act, Telecommunications Business Act, Act On The Consumer Protection In Electronic Commerce, Framework Act On National Taxes, Credit Information Use And Protection Act or Framework Act On Consumers, or a warrant or an official document signed by the head of the organization is presented. In particular, Coupang can provide personal information to related authorities without the consent of the applicant in the event of an emergency such as a disaster, infectious disease, event or accident that causes imminent threat to life or health, or imminent loss of property.

Recipient (Location, contact info of the information manager)	Date and Method	Purpose of Provision	Information Provided	Period of Retention and Use
South Korea: Coupang Corp., Coupang Fulfillment Services Ltd., ;Coupang Logistics Service Ltd., Coupang Pay Corp., CPLB Corp., Coupang Eats Services, Ltd., Ddnayo, Inc., Coupang Financial, Corp., Borderless Film, Inc., CP Entertainment Corp. U.S.: Coupang, Inc., Coupang USA, Inc., Coupang Global LLC China: Coupang (Shanghai) Co., Ltd., Coupang(Beijing) Co., Ltd., Coupang (Shanghai) Trading Co., Ltd., CPLB (Shenzhen) Co., Ltd., Coupang Info Technology (Yanbian) Co., Ltd. Taiwan: Coupang Taiwan Co., Ltd. Hong Kong: Coupang Hong Kong Trading Ltd, Coupang Flash HK Ltd. Singapore : Coupang Asia Holdings Pte. Ltd. India : Coupang India Ltd. Japan: Coupang Japan G.K., CP One Japan K.K.	Transmission over a secure network (or , encrypted file transmission)	[Optional] consideration of hiring for other similar positions at other affiliates	Name, contact information, email, nationality (Korean/expat), educational background, work experience, qualifications, (for special hiring program applicants only) national merit status, relatives information (name, relationship, team name), application history *However, we collect Hispanic/Latino status and gender from US office applicats	Destroyed after 5 years from the notification of hiring result
AIM Screening Limited (U.S., privacy@sterlingcheck.com ) *Information of candidates who applied to the China or Hong Kong Office is not provided to AIM Screening Limited	Transmitted over secure network when conducting background checks	[Required] i) education verification, ii) qualification verification, iii) work experience verifications and reference checks, iv) identity verification to check whether the applicant is an internationally sanctioned individual, v) background check against global media, list of global sanctioned individuals, list of transaction restricted individuals provided by the law enforcement or financial regulator authorities and vi) records of criminal history or investigation verification() Limited to foreign applicants from South Korea and Taiwan offices and all applicants from US, Singapore, and India offices.	Name, email, position the applicant applied for, the entity the applicant applied to and nationality	Destroyed after achiveing the purpose of provision
RISQ Group Consulting (Beijing) Co., Ltd. (China, privacy@sterlingcheck.com) *The information of candidates who applied to the China or Hong Kong office will be provided to RISQ Group Consulting (Beijing) Co., Ltd.	Transmitted over secure network when conducting background checks	[Required] i) education verification, ii) qualification verification, iii) work experience verifications and reference checks, iv) identity verification to check whether the applicant is an internationally sanctioned individual and v) background check against global media, list of global sanctioned individuals, list of transaction restricted individuals provided by the law enforcement or financial regulator authorities	Name, email, position the applicant applied for, the entity the applicant applied to and nationality	Destroyed after achiveing the purpose of provision
previous employers	Transmission over a secure network (or , encrypted file transmission)	reference checks	name, position, employee ID (if the applicant’s previous employer is Coupang Corporation or its affiliates and subsidiaries.	Until the reference check is completed
eeCheck Limited (Singapore, compliance@eecheck.com) *Limited to local applicants from Taiwan offices.	Transmitted over secure network when conducting background checks	[Required]Identification data (full name, prior names, national ID, passport number, date of birth), Contact details (phone, email, address), Employment history (employer names, positions, dates, reasons for leaving), Education & credentials, Court records, litigation data, Adverse information from publicly available sources, Criminal record information (where permitted by law), Financial integrity data (like bankruptcy), Directorship information *Limited to local applicants from Taiwan offices.	Candidate’s name, Contact number, e-mail, National ID, Passport ID, Birthday, Gender	Destroyed after achiveing the purpose of provision

Coupang consigns the processing of personal information to effectively provide services. In accordance with Article 26 of the Personal Information Protection Act, Coupang stipulates the following details in the consignment contract: prohibition of personal information processing for purposes other than to perform consigned tasks, technical and administrative safeguard measures, restrictions on re-consignment, management and oversight of the consignee, and the liability for damages. Coupang also manages and oversees whether the consignee processes personal information in a secure manner.

Consignee	Purpose of Consignment
Grepp, Inc.	Coding Test
KMI 한국의학연구소	건강검진 예약
길병원	건강검진 예약

Consignee (Information Management Officer)	Country	Date and Method	Information Collected	Purpose	Period of Retention and Use
Greenhouse Software (privacy@greenhouse.io)	U.S.	Transmission over secure network when applying for a job	Items specified under “1. Personal Information Collected, Purpose of Collection, and Retention Period”	Management and maintenance of the system * Re-consignment – communication with applicant: Grayscale Labs(support@grayscaleapp.com)	Destroyed as specified under “1. Personal Information Collected, Purpose of Collection, and Retention Period” or after termination of contract
Eightfold (privacy@eightfold.ai)	Management and maintenance of the system
CPNG India Pvt. Ltd.*	India	Name, contact information, application details
BrightHire.Inc (legal@brighthire.ai)	U.S.	Recordings of the interview process and transcriptions of interview audio	Managing interview records and evaluation results
Beamery.Ltd (privacy@beamery.com)	U.S.	Transmission over a secure network when subscribing to the newsletter	Email address, preferred location, preferred job category, and language/cultural preference	To provide personalized job alert services

3. Use and Provision Without Applicant’s Consent

Coupang processes and provides personal information only to within the scope of obtaining consent from the applicant. In the case of additional use or provision of personal information without the applicant’s consent pursuant to Articles 15(3) and 17(4) of the Personal Information Protection Act, we will disclose the grounds for such use and provision including the following details:

Whether it is relevant to the purpose of the original collection
Whether the additional use or provision of personal information is predictable in light of the circumstances where personal information was collected or the practice of personal information processing
Whether the interests of the applicant are unjustly infringed
Whether necessary security measures such as pseudonymization or encryption have been taken

Should the additional use or provision of personal information continue to happen, we will disclose the criteria for deciding the above and assess whether those criteria are being met.

4. Procedure for and Methods of Destroying Personal Information

Coupang destroys personal information without delay when the information is rendered unnecessary by the expiration of its retention period or by achieving the purpose of processing. The procedure for and methods of destroying personal information are as follows:

Procedure of Destruction : Once the purpose of personal information collection and use has been achieved, the information is separately stored and then destroyed after retaining for a certain period of time in obligation with the internal policies and applicable laws
Methods of Destruction : Personal information in electronic form is destroyed through means that will make the data irrecoverable, whereas personal information stored in a hard copy format is destroyed using a shredder.

However, if it is required by applicable laws to retain personal information even after the expiration of personal information retention period consented by the applicant or after achieving the purpose of processing, Coupang separately stores and manages to retain the necessary personal information.

Information Retained	Retention Period	Statutory Grounds
Website/app visit history	3 months	Protection Of Communications Secrets Act
Documents concerning recruitment and employment	3 years	Equal Employment Opportunity and Work-family Balance Assistance Act
Tax base and tax-filing materials	5 years	Framework Act On National Taxes
Books and supporting documents relating to transactions	10 years	Framework Act On National Taxes

5. Rights and Obligations of Applicant and Legal Representatives and How to Exercise the Rights

Applicants who are not selected for a position may request the return of the application documents submitted in accordance with Article 11(6) of the Fair Hiring Procedure Act. However, this is not applicable if the documents are submitted online (homepage or email), or if the applicant voluntarily submitted it without the Company’s request. If the application documents are lost due to natural disasters or other reasons for which the Company is not responsible, it will be deemed to have been returned. To request the return of application documents, fill out the Request for Return of Recruitment Documents [Form No. 3 of the Enforcement Regulations of the Fair Hiring Procedure Act, Appendix 3] and submit it by email (recruitingops@coupang.com). The documents will be sent by registered mail to the address specified by the applicant within 14 days from the date of confirmation of request submission. Please note that the registered postage fee will be borne by the recipient. In addition, in preparation for the applicant’s return request, the original application documents submitted by the applicant are kept for 180 days from the date the final hiring decision is made. If the applicant does not request the return of the documents until then, all the application documents will be destroyed without delay in accordance with the Personal Information Protection Act.

In addition, applicants can view, correct, deleted, withdrawing of consent or suspension of processing their personal information by making a request to the Customer Support and Compliant Handling Team specified under “7. Chief Privacy Officer and the Customer Support Team.” The progress (or the results) made on the applicant’s request will be replied within 10 days. A legal representative or a delegated representative must prove his or her legitimate representative status by submitting a power of attorney. However, withdrawing of consent or deleting or suspending the processing of personal information may be limited in the following cases:

Where there are special legal provisions, or it is inevitable to fulfil a legal obligation;
Where there is a possibility of causing harm to another person’s life or body or unjustly infringing on another person’s property or interests; or
Where the services agreed upon by the customer cannot be provided unless personal information is processed and the applicant has not clearly stated his/her intention to terminate the contract.

6. Personal Information Safeguard Measures

Coupang has technical and administrative safeguard measures in place to ensure that applicants’ personal information is not stolen, leaked, forged or damaged while processing the information.

Technical Safeguards: real-time monitoring and blocking of hacking attempts and data leak, enhanced access control on personal information processing systems, storage of access logs and prevention of their forgery/alteration, at-rest encryption of passwords and critical information, and in-transit encryption of data
Administrative Safeguards: Operation of a dedicated privacy team, regular training for personal information handlers, awareness-raising activities for employees, and regular audits for compliance
Physical Safeguards: Install and operate the system in an area with controlled access from the outside, and establish and operate secure access control procedures.

7. Chief Privacy Officer and Complaint Handling Team

Coupang designates a Chief Privacy Officer in charge of personal information protection as below to take responsibility for the processing of personal information, and to handle complaints and damage relief from applicants related to personal information processing.

Category		Description
Privacy Team		Digital Trust Privacy
Complaint Handling Team		candidatedataremove@coupang.com

* affiliates and subsidiaries

Entities	Privacy Team	Complaint Handling Team
Coupang Fulfillment Services, Ltd (CFS)	CFS Privacy	candidatedataremove@coupangfs.com
Coupang Logistics Service, Ltd. (CLS)	Privacy	candidatedataremove@coupangls.com
Coupang Pay Ltd	Fintech Privacy	candidatedataremove@coupangpay.com
Coupang Eats Services, Ltd.(CES)	Privacy	candidatedataremove@coupanges.com
CPLB Corp.	CPLB Legal	candidatedataremove@coupangpl.com
Ddnayo, Inc.	Management Planning	candidatedataremove@ddnayo.com
BorderlessFilm	Representative Director	candidatedataremove@borderlessfilm.com
Coupang Financial Corp.	CFN Security	candidatedataremove@coupangfinancial.com
CP Entertainment Corp.	Representative Director	candidatedataremove@cpent.com

Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)
Supreme Prosecutors’ Office: 1301 (www.spo.go.kr)
Korean National Police Agency: 182 (ecrm.police.go.kr)

Effective Date: July 16, 2026

※ If you have any questions about privacy notice that is not indicated, please contact customer support team.

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Coupang Corp. and its affiliates and subsidiaries

South Korea: Coupang Corp., Coupang Fulfillment Services, Ltd (CFS), Coupang Logistics Service, Ltd. (CLS), Coupang Pay Ltd, CPLB Corp., Coupang Eats Services, Ltd.(CES), Ddnayo, Inc., BorderlessFilm, Coupang Financial Corp., CP Entertainment Corp.
USA: Coupang, Inc., Coupang USA, Inc. Coupang Global LLC
China: Coupang(Shanghai) Co., Ltd., Coupang(Beijing) Co., Ltd., Coupang (Shanghai) Trading Co., Ltd., CPLB (Shenzhen) Co., Ltd., Coupang Info Technology (Yanbian) Co., Ltd.
Taiwan: Coupang Taiwan Co.,Ltd, Rocket fulfillment Co., Ltd, Coupang Pay Taiwan Co., Ltd., Coupang Logistics Services Co., Ltd
Hong Kong: Coupang Hong Kong Trading Ltd, Coupang Flash HK Ltd.
Singapore: Coupang Asia Holdings Pte. Ltd.
India : CPNG India Pvt. Ltd.
Japan: Coupang Japan G.K., CP One Japan K.K.

Announcements

Applicant Privacy Notice

1. Personal Information Collected, Purpose of Collection, and Retention Period

2. Provision and Consignment of Personal Information

3. Use and Provision Without Applicant’s Consent

4. Procedure for and Methods of Destroying Personal Information

5. Rights and Obligations of Applicant and Legal Representatives and How to Exercise the Rights

6. Personal Information Safeguard Measures

7. Chief Privacy Officer and Customer Support Team

1. Personal Information Collected, Purpose of Collection, and Retention Period

Personal Information Collected from Coupang Friend/Coupang Forklift /Flex Assistant Applicants

(1) Coupang Friend Applicants

(2) Coupang Forklift Driver Applicants

(3) Flex Assistant Applicants

Coupang Logistics Service (CLS) Applicants

Coupang Fulfillment Service (CFS) Applicants

2. Provision and Consignment of Personal Information

Provision of Personal Information of Applicants

(1) Applicants

* If you have questions about Coupang affiliates, please contact the customer handling team under “8. Chief Privacy Officer and Inquiry Response Team”.

The consignment of ‘PI’ to third parties(Domestic)

The consignment of ‘PI’ to third parties(International)

3. Use and Provision Without Applicant’s Consent

4. Procedure for and Methods of Destroying Personal Information

5. Rights and Obligations of Applicant and Legal Representatives and How to Exercise the Rights

6. Personal Information Safeguard Measures

7. Chief Privacy Officer and Complaint Handling Team