Quickflex Admin TW Privacy Notice
Coupang Logistics Service Co., Ltd. (hereinafter referred to as “we“) collects, processes, and uses your personal data through the Quickflex Admin TW platform (hereinafter referred to as the “Service”) for purposes of conducting delivery operations and personnel management.
1. Categories of Personal Data Collected
When you use this Service, we may collect the following categories of personal data:
- User Information: Name, mobile phone number, email address, national ID number, account ID and password;
- Delivery Management Information: Delivery status, frequency, time, etc.;
- System Usage Information: IP address, device identifier, cookies, user actions, browsing history, and error reports; and
- Other Information: Any other information you voluntarily choose to provide.
2. Purpose of Collection
Unless otherwise permitted by law, we primarily collect your personal data for the following purposes:
| Purpose | Description | Examples of Data |
|---|---|---|
| Identity Management | – To create and manage accounts – To verify identity to prevent duplicate registrations |
User information |
| Service Management | – To provide and maintain the Service – To confirm delivery status – To optimize user experience and improve Service |
– Delivery management information – System Usage Information |
| Legal Compliance | – To comply with legal obligations (e.g. criminal investigations) or to exercise legal rights (e.g., contract dispute resolution) and share data with third parties (e.g., competent authorities, judicial agencies) | – User information – Delivery management information – System Usage Information – Other information |
3. Duration, Location, Recipients and Methods of Personal Data Use
3.1 Duration and Methods: We process and use personal data in electronic form during the period necessary to fulfill the purposes of collection. If required to achieve legitimate business purposes (such as fraud detection and prevention) or to comply with applicable laws, we may extend the retention period for specific personal data.
3.2 Recipients and Locations: Your personal data will be shared only within the scope necessary to fulfill the purposes of collection. This includes regions where we operate the Service (Taiwan), locations of our affiliated companies (such as South Korea, Singapore, Japan, the United States, and India), and other recipients as required by applicable laws.
4. Data Subject Rights
You have the right to request from us the following actions regarding your personal data: access or review, obtain a copy, supplement or correct, suspend collection, processing, and use, or request deletion. To exercise any of these rights, please contact: privacy.tw@coupang.com.
5. Impact of Not Providing Personal Data
If you refuse to provide or fail to provide accurate personal data, we will be unable to offer you this Service.
Last update: 12/29/2025
