The provision of personal information to third parties
| Recipient | Purpose of Provision | Information Provided | Period of Retention and Use |
|---|---|---|---|
| Merchandise Sales and Delivery Providers | Processing shipping or reservation of products/services, sending purchase details, customer service and Happy Call service , customs clearance processing |
Name, email, mobile number <Required items to be additionally collected by product/service> – Shipping or service delivery: address – Cross-border shipping: Personal Customs Clearance Code (PCCC) – Accommodations: information of one of the guests (name, email, and mobile number) – Airline ticket reservation: passengers’ information (name, date of birth, gender, and nationality) – Passenger ship ticket reservation: passengers’ information (name, date of birth, gender, phone number, and address) * Transferred via network at the time of purchase |
Destroyed upon achieving the purpose |
| Event giveaway delivery provider(Nongshim, Kwang Dong Pharmaceutical, Ildong Foodis) | Gift Delivery | Name, mobile number, (when gift is delivered) address | |
| Oliva | Confirmation of smartphone purchase and providing reward programs | Order Number | |
| Apple Korea | AppleCare+ purchase, buyer identification, provide support for the product under warranty, hardware warranty | Name, Email, device serial number | |
| Lotte Insurance | Purchasing of insurance products, purchaser identity verification, provision of service and hardware warranty during insurance policy period. | Name, email, mobile number, User ID, order number, date of purchasing device and insurance product, device information (product line, purchase price, manufacturer, product name and serial number) | |
| Supplier or seller contracted with Creator | ‘Creator member’ product shipment, (In case of promotion events) Confirmation of winners, gift delivery | Name, contact information (mobile number or phone number), address | |
| Coupang Fulfillment Services | (Rocket Growth) Distribution and Shipment | Name, mobile phone number, address | |
| Brand membership providers(L’Oréal Korea) | Brand membership application, customer management points accumulation, customer consultation | Encrypted customer management number, order number, brand application and cancellation status, purchase and cancellation history of the requested brand product (payment date, product name, quantity and price) | Destroyed upon withdrawal from My Beauty Shop integrated membership |
| National Tax Service | Provide quarterly breakdown of online liquor orders | Name, address, and order information | Retention period in accordance with the public notice from the National Tax Service |
| Payment of taxes and public utilities’ charges for ‘Coupang Vine’ program | Name, resident registration number | Destroyed upon achieving the purpose | |
| Coupang Pay Corp. | ‘Coupang Pay Members ‘ CouPay service sign-up processing and customer inquiries | User ID (email) | Retained for 90 days from the membership withdrawal and then destroyed |
| Provision of Coupang Cash service | User ID (email) | Retained for 5 years in accordance with the Act on Consumer Protection in Electronic Commerce, etc. and then destroyed | |
| Korea Credit Bureau | Verification of credit score and credit information history of ‘Pay Later’ members; credit assessment; to develop credit-related model and use for (statistical) analysis; verification of statistics to provide customized service; to be used by credit bureau (to register overdue payment information, etc.); to maintain or manage the current contract and the ones signed before | Name, date of birth, gender, mobile number, duplicate information (DI), date of sign-up, Pay Later service use history (payment amount and overdue payment status) | Retained for 3 years in accordance with the Credit Information Use And Protection Act and then destroyed |
| Korea Customs Service | Verification of PCCC | 1. If buyer is the recipient of the product: Name, mobile phone number 2. If buyer is not the recipient of the product: Name, mobile phone number, PCCC | Deleted after verifying PCCC |
| Customs clearance | Order number, buyer and product recipient names, product recipient mobile phone number, product recipient postal code, product recipient PCCC, product information, invoice number | Deleted after retaining for period specified by Article 289 of the Enforcement Decree of the Customs Act |