1.1 Coupang Taiwan Co., Ltd. (“Coupang Taiwan” or “we”) provides e-commerce services through the Rocket Overseas Services, so that offshore sellers who have entered into global seller agreements with us (“Offshore Seller”) can publish product sales information on the Rocket Overseas Services. Detailed information can be found on the product details pages.

1.2 After you place an order on Coupang E-commerce through the Rocket Overseas Services, we will be pass your order via Coupang E-commerce to Offshore Seller on your behalf, thereby facilitating the conclusion of the product sale and purchase contracts in accordance with the terms mutually agreed by both parties. In addition to the operation, management, and provision of Coupang E-commerce, Coupang Taiwan will provide necessary assistance to ensure the smooth delivery of products from Offshore Seller to you.

1.3 All the pictures, descriptions and other related information about products, including advertisements, as published in the Rocket Overseas Services, are provided, uploaded and published by Offshore Seller. Since Coupang Taiwan is not a party to the transaction, it is unable (nor does it aim) to screen or review the contents thereof in advance. You are responsible for determining whether the information is authentic, credible, legitimate, or up-to-date. To the extent permitted by law, you will be solely responsible for any and all liabilities and disadvantages arising from such information.

1.4 The Rocket Overseas Services may contain translations of product information and customer reviews powered by Google, which should not be deemed as translations provided by Coupang Taiwan. Coupang Taiwan and Google disclaim all representations and warranties related to the translations, express or implied, including any representations or warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Translations are provided on an “as is” and “as available” basis, and some content (including text and images) may not be accurately translated due to the limitations of the translation software. The actual description should be those on the product specification.

1.5 Before purchasing products, you should thoroughly verify the details of the products and transaction conditions stated by Offshore Seller within the Rocket Overseas Services. For example, electronic products’ electrical plugs, outlets, voltage, or other specifications and warning messages are designated for use internationally and may differ to the standards in Taiwan. Any impracticable products or damages incurred due to a purchase without verifying these details and transaction conditions will be solely your responsibility.

1.6 You are responsible for ensuring that the transaction you make, including the importation of the purchased product, complies with applicable laws and regulations. If the transaction you made is likely in violation of applicable laws and regulations, the Rocket Overseas Terms of Use, the Coupang Terms of Use or other applicable terms, contrary to public order or good morals, may infringe upon any third party’s rights or interest, or if your use of Coupang Cash does not comply with or is not allowed in accordance with the Coupang Terms of Use, we may, at our discretion, restrict your use of the Rocket Overseas Services, retrieve or cancel of Coupang Cash, restrict the use of Coupang Cash, or cancel your transaction according to Offshore Seller’s instructions.

1.7 In certain situations, we may request you or the recipient designated by you (“Recipient”) to undergo specific procedures, including age and identity verifications, to comply with applicable laws and regulations, or to pay additional administrative fees and reasonable handling charges for the importation of certain products. For example, to import the product you purchased, the Recipient, acting as the importer of record, will need to sign up for an account and complete the real-name authentication and/or submit a letter of authorization through a mobile application named “EZ WAY” (which needs to be linked to the Recipient’s mobile numbers) or a website named “E-commerce Customs Clearance Platform” (which needs to be linked to the Recipient’s Citizen Digital Certificate IC card using a card reader) in accordance with relevant customs regulations. Failure to complete such real-name authentication and/or submit a letter of authorization may affect the completeness and efficiency of the checkout and importation procedures. You agree that you will not request any refund on the grounds that customs clearance was not completed due to incomplete verification of your real name or failure to submit an authorization letter.

1.8 The Recipient is the importer of record for any products you purchased through the Rocket Overseas Services, and it is your and the Recipient’s obligation to comply with the relevant importation procedures, licenses, restrictions, inspections, certifications, and other requirements (including limitations on imports for personal use; collectively, “Import Rules”). You and/or the Recipient will be solely responsible for all losses, damages, and fees resulting from any non-compliance with the Import Rules. Furthermore, if the Customs, in accordance with the Import Rules, decides to inspect, request your confirmation with evidence, or temporarily hold in custody the products you purchased through the Rocket Overseas Services, and you decide to cancel your orders in whole or in part, you and the Recipient must cooperate by submitting documents declaring the abandonment of the products or agreeing their destruction.

1.9 You understand that if any dispute arises from the transactions, it is Offshore Seller’s responsibility to resolve such dispute with you. However, to ensure a smooth purchase experience, Coupang Taiwan will provide assistance that we deem necessary and appropriate, or may, at our discretion, intervene to resolve disputes if we deem such intervention necessary.